1. Information We Collect

At VouchWise, we are committed to safeguarding your privacy and ensuring the security of your data. This Privacy Policy outlines how we collect, utilize, disclose, and protect your personal information when you use our mobile application and services.

1.1. Personal Information:

We may collect personal information such as your name, email address, phone number, and other contact details when you register with VouchWise or interact with our support team.

1.2. Warranty Information:

To provide you with the core features of our service, we collect data about your product warranties, including product names, purchase dates, and warranty expiration dates.

1.3. Device Information:

To enhance the functionality of our app, we may collect device information such as device type, operating system, and unique device identifiers.

1.4. Log Data:

Our servers automatically log data about your usage of the app. This may include your IP address, the features you access, and the dates and times of your interactions.

2. How We Use Your Information

2.1. Warranty Management:

The information you provide helps us efficiently track and manage your product warranties through the app.

2.2. Service Improvement:

We use the collected data to enhance the app, improve user experience, and develop new features and functionalities.

2.3. Communication:

We may send you notifications, alerts, and updates related to your warranties, as well as information about the app’s new features and offerings.

3. Information Sharing

3.1. Third-Party Service Providers:

VouchWise may engage third-party service providers to assist with app functionality. However, we want to assure you that we never sell or rent your personal information to third parties.

3.2. Legal Compliance:

In certain circumstances, we may be required to share your information in response to legal requests or government investigations.

4. Data Security

VouchWise takes data security seriously. We employ a range of security measures, including encryption, firewalls, and secure access controls, to protect your data. While we take every effort to safeguard your information, please be aware that no method of transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

5. Your Choices

You have the right to choose whether or not to provide certain personal information. However, limiting the information you share with us may affect your access to specific app features. You can also customize your notification preferences within the app’s settings.

6. Updates to This Policy

VouchWise may update this Privacy Policy periodically. We will notify you of any significant changes, and the latest version of this policy will always be accessible within the app.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please do not hesitate to contact us at [email protected].

8. Deleting Your Information

You have the right to request the deletion of your personal information and associated data. To do so, follow these steps within the VouchWise mobile app:

1. Navigate to the app’s settings.
2. Locate the “Close Account” option.
3. Select “Close Account.” This action will initiate the process of deleting your data.

Please be aware that closing your account permanently removes your information from our system. This is an irreversible process, and once completed, your data cannot be recovered.

If you encounter any issues or require assistance with this process, please contact our support team at [email protected].

Last Updated: 22.06.2024

At VouchWise, we are dedicated to respecting your privacy and providing a transparent and secure experience. If you have any questions or concerns regarding your data or the deletion process, please feel free to get in touch with us. We appreciate your trust in VouchWise.